Shipping Policy
Last Updated: 09/ 05 /2026
Thank you for shopping with Wear Xolo! We carefully prepare and pack every order with attention to detail so your pup's goodies arrive safely and ready to enjoy.
ORDER PROCESSING
Orders are typically processed within 3 - 4 business days after your order is placed.
Please note that processing times may be longer during holidays, product launches, promotions, or other high-volume periods.
Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.
SHIPPING RATES & DELIVERY
Shipping rates and available delivery options are calculated and displayed at checkout based on your order and delivery destination.
Estimated delivery times shown at checkout begin after your order has been processed and are provided as estimates only. Carrier delays may occasionally occur and are outside of our control.
SHIPPING DESTINATIONS
We currently ship to United States.
At this time, we [do / do not] ship internationally.
SHIPPING ADDRESS
Please make sure your shipping address is complete and correct before submitting your order.
Wear Xolo is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided at checkout.
If you notice an error in your shipping address, please contact us as soon as possible at hello@wearxolo.com. We will do our best to help before the order ships, but we cannot guarantee that changes can be made once an order has entered processing or has been shipped.
LOST, DELAYED OR DAMAGED PACKAGES
If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at hello@wearxolo.com with your order number and any relevant details.
We will do our best to help you determine the appropriate next steps with the shipping carrier.
For items that arrive damaged, please contact us promptly and include photos of the item and packaging so we can assist you.
RETURNED PACKAGES
If a package is returned to us because of an incorrect or incomplete address, refusal of delivery, or unsuccessful delivery attempt, please contact us so we can determine the available options for reshipping your order.
Additional shipping charges may apply.
QUESTIONS?
If you have any questions about shipping or your order, please contact us:
Wear Xolo
Operated by Casa Frida Market LLC
Johns Creek, Georgia, USA
hello@wearxolo.com